Last year, I got offered and trust to be a lead in my team. To be honest, that was my first time I become a lead in my career. First thing that come to my mind was, If I become a lead, then I will have N peoples that will be my responsibility, I will be one of the factor of their good and bad That was not easy choice, but thanks to my supportive lead and also supportive colleague. I become a lead for about six months and that was a great experiences! ...
Story In previous post, I already share my experience when tried to automate manual process by created script to automatically create configs based on the input in requests. We found that the script are useful enough at that time, and reduced number of incidents caused by misconfiguration (yay!). Unfortunately, we faced with issues when the provisioned infrastructure not work as expected which caused by several things, example: invalid port definition which (again) inputted by human. ...
Story Did you ever worked in repetitive tasks? I was worked as an operational cloud infrastructure engineer. Starting from received several ticket from developers who needs infrastructure, gathering informations for their needs, double check the requests, and everything done manually by myself.. Ouch! Even worse if we missed something from the request, ta-daaa! Incident happened and another requests got delayed. It does happened to me (and my team) about past one-half years ago. We already tried to be more details, carefully read the requests, but it doesn’t work. The problem itself come from the very basic actor, human. Luckily, the ticket format and the process itself already standardized. Hmm.. Looked back and compared with current requests and I was thinking and tried to remove manual verification process by human. Why don’t we automate the process? ...